ANALYTICAL DECISION MAKING for Bank PO/clerks
ANALYTICAL
DECISION MAKING
Analytical
Decision Making is based on a set of
relationships laid out, generally arbitrarily,
from which new information can be deduced. This involves two steps-first
of analysis and second of reasoning. Analytical decision making deals with
questions in which you have to decide upon the course of action taken upon a
candidate who has
applied for a
post or membership to an institution keeping in mind the essential requisites
and the data given for the candidate. We can classify such questions into a few
major categories.
Category I
In this type a
vacancy is being declared. The necessary qualifications required by the
recruiting
agencies are given with certain exceptions. The qualifications and the merits
of
the candidates
are mentioned. The decision about each candidate has to be made from amongst
the five choices given, which state the courses of action to be taken as per
the candidate’s potential.
Category II
Here the
eligibility conditions for joining a course or availing certain benefits etc
are given as against the vacancies mentioned in the former category. The
qualifications of the candidates are also mentioned. The decision about each
candidate is to be made from amongst the five answer choices given.
EXERCISE
Qs. 1-10. Following are the criteria for selection of officers in an
organisation.
The candidate must:
(i) have passed HSC examination in first class with at least 60%
marks.
(ii) have passed graduation degree in any discipline with at
least 55% marks.
(iii) have completed a certificate/diploma/degree course in
Computer Science.
(iv) be not less than 21 years and not more than 30 years of age
as on 1.7.2008.
If a candidate satisfies all the above-mentioned criteria except:
(a) at (ii) above but is a post-graduate, case may be
referred to the Executive Director (ED).
(b) at (iii) above but has studied Computer Science as one
of subjects of curriculum, case may be referred to the Vice President (VP).
In each of the questions below, information of one candidate is given.
You have to take one of the following five decisions based on the information
provided and the criteria and conditions given above. You are not to assume
anything other than the information provided in each question. All these cases
are given to you as on 1.7.2008. You have to indicate your decision by marking
answers to each question as follows:
Mark answer
(1) if the case is to be referred to Executive Head.
(2) if the case is to be referred to Vice President.
(3) if the candidate is to be selected.
(4) if the information is inadequate to take a decision.
(5) if the candidate is not to be selected.
1. Suresh, is a Commerce graduate passed with 57% marks. He had secured
73% marks in HSC. He has studied Computer Science as one of the subjects at
HSC. His date of birth is 22.9.1982.
2. Archana has passed BMS degree examination in second class with 58%
marks and HSC in first class with 65% marks. She has completed a diploma in
Computer Science. She has completed 35 years of age in November 2007.
3. Raj Grover has passed HSC exam in first class with 49% marks.
Thereafter he did a 6 months certificate course in Computer Science and
presently is pursuing final year of engineering degree examination. His date of
birth is 28.12.1980.
4. Shamika Gupta is a Science graduate passed in 2006 with 47% at the
age of 22 years. She had scored 64% marks in HSC. She has also passed M.Sc.
with 58% marks. She has done a certificate course in computers.
5. Jasmine is a postgraduate in Computer Science passed in first class
with 62% marks. She had scored 81% marks in HSC. Her date of birth is
17.6.1979.
6. Vaishnavi is a B.A. passed in first class with 63% marks. She had
passed HSC examination in first class with 69% marks. She has also completed a
certificate course in Computer Science with a ‘A’ grade. Her date of birth is 23.9.1984.
7. Anubhav Gokhale, is a B.Sc. with Computer Science passed in second
class with 58% marks. He had passed HSC in first class with 76% marks. He has
completed 25 years of age in December 2007.
8. Manish Chaudhary passed HSC examination in first class with 83% marks
and B.Com. in second class with 57% marks. He has joined a computer certificate course very recently.
His date of birth is 26.4.1982.
9. Uvaraj passed HSC examination in 2003 with 85% marks and B.Sc. Degree
examination in 2006 with 69% marks. He has completed a certificate course in
computer science with good marks. His date of birth is 17.9.84.
10. Vandana Chowdhury is B.Com graduate passed in second class with 56%
marks. She had passed HSC in second class with 69% marks. She has also
completed a Computer diploma with 56% marks. Her date of birth is 11.5.1982.
PRACTICE
EXERCISE—ANALYTICAL DECISION MAKING
Qs. 1-6. Study the
following information carefully and answer the questions given below:
Following are
the conditions for admitting students for a Doctoral Programme in Management:
The applicant must—
(i) be
a post graduate in any discipline with at least 50 per cent marks.
(ii)
have passed the eligibility test with at least 60 per cent marks.
(iii)
have work experience of at least two years after completing post graduation.
(iv)
not be less than twenty five years as on 1.12.2002.
In the case
of an applicant who fulfils all other conditions except:
(a) at
(i) above, but have completed M. Phil. program, his/her case is to be
referred to Director.
(b) at
(ii) above, but has work experience of more than five years, his/her
case is to be referred to Registrar.
In each of
the following questions, detailed information of one applicant is provided. You
have to decide the correct
course of
action based on the above conditions and the information provided in each
question. You are not to assume anything other than the information provided in
each question. All these cases are given to you as on
1.12.2002.
Mark answer:
(1) if the
applicant is to be admitted.
(2) if the
applicant is not to be admitted.
(3) if the
case is to be referred to Director.
(4) if the
case is to be referred to Registrar.
(5) if the
information provided is inadequate to take a decision.
1. Barkha
Jaiswal has secured 75 per cent marks in post graduation and has been working
for seven years after post graduation. She was born on 11th February,1974.
2. Ashok
Upadhyaya has been working for three years after completing M. Phil. Programme.
He was born on 1st November, 1973. He has secured 60 per cent marks in the
eligibility test and 45 per cent marks in post
graduation.
3. Shikha
Trivedi was born on 19th April, 1976. She has passed post graduation and
eligibility test each with 55 per cent marks. She has been working for three
years.
4. Neela Goel
has completed her M. Phil. Programme after completing her post graduation with
65 per cent marks. She has secured 50 per cent marks in the eligibility test.
She has been working for six years after post graduation. She was born on 20th
August, 1972.
5. Manoj
Khanna has secured 50 per cent and 60 per cent marks in post graduation and
eligibility test respectively. He has been working for four years after his
education and he was born on 11th February, 1974.
6. Tarun
Nagpal was born on 5th March, 1975. He has secured 85 per cent marks in the
eligibility test and 55 per cent marks in post graduation. He has been working
for three years.
Directions. Q. 7-10: Read the following situations and choose the best possible
alternative.
7. You, a recruitment
manager, are interviewing Mayank, a hard working young man, who has problems in
speaking fluent English. He has studied in vernacular medium schools and
colleges. Amongst the following options, what would you choose to do, if your
company has vacancies?
1) I would hire him at
all costs.
2) I would hire him for
a production or finance job but not for a marketing job, which requires good
communication skills.
3) I would ask him to
improve his communication skills and come back again.
4) I would not hire him
as he might be a burden on the orgainsation because of his orgainsation because
of his poor communication skills.
5) I would hire him for
the job he is good at, and provide training in other areas.
8. The city of Nagar has a
population of 10 million 2 million amongst whom were rich, 3, million poor and
5 million belonged to the middle class. Saundarya Cosmetics manufactured and
sold beauty product to the rich class at a premium price. Its products were
very popular with customers. Many people from middle and poor segments of
population aspired to buy these products but could not afford them because of
high prices. Of late, sales growth was stagnating in the following is the best
option for Saundarya Cosmetics to maximize long-term profits?
1) Sell the same
products at lower prices to middle and poor class.
2) Sell its products
under different brand names to middle and poor class.
3) Sell similar
products, of different quality standards with different brand names, to middle
class and poor class.
4) Continue to target
rich only and hope that today’s middle class would be tomorrow’s rice class.
5) Target middle class
as it is the largest segment and forget about the rich.
9. Seema was a Finance
Manager in an MNC and felt that gender discrimination at the workplace hampered
her career growth. Frustrated, she quit the job and started a company. While
starting her company, Seema decided that she would have an equal proportion of
males and females. Over the last six years, Seema emerged as a very successful
entrepreneur and expanded her business to eight locations in the country.
However, Seema recently stated facing an ethical dilemma because she realised
that female employees were not willing to travel across cities and work late
hours, as the work required them to do so. Male employees did not hesitate
undertaking such work. Seema started to feel the pressure of reducing the
proportion of female employees. On the other hand, she is aware that equal
representation was one of the strongest reasons for her to have founded the
company. What should she do as a conscientious female entrepreneur?
1) See if unwilling
female employees could be given assignments which do not require travel and
involve less overtime.
2) Reduce the number of
female employees, as it is a business requirement. She should not let anything
after her business.
3) Let the status quo
continue
4) Henceforth hire only
male employees
5) She should close the
business
10. A database software
manufacturing company found out that a product it has launched recently had a
few bugs. The product has already been bought by more than a million customers.
The company realized that bugs could cost its customer significantly. However,
if it informs the customers about the bug, if feared losing credibility. What
would be the most ethical option for the company?
1) Apologise and fix up
the bug for all customer even if it has to incur losses.
2) Do not tell
customers about bugs and remove them only when customers face problems, even if
it meant losses for the customers.
3) Keep silent and do
nothing.
4) Keep silent but introduce an improved product that
is bug free at the earliest.
5) Take the product off
the marked and apologise to customers
Directions (Qs. 11-20): The following
criteria have been drawn to finalise the list of candidates to be called for an
interview after the round of written examination for bank P.O., held by the XYZ
Bank of India. The candidate must:
1. hold a degree in any stream, from a recognised university, with a first class in graduation and at least Second division in post-graduation.
2. be at least 21 years, as on 01.01.02.
3. possess at least 80% marks in the written exam of bank P.O.
4. have a computer course certificate for 1 year course or more.
5. be drawing at least Rs 4500 p.m. in his/her previous job.
6. be of Indian nationality.
In case of candidates qualifying all conditions except:
7. (2) above, the case will be referred to the General Manager
(GM).
8. (4) above, the case will be referred to the Director.
Based on these conditions, decide the course of action and give answers as:
(a) if candidate can be admitted for interview.
(b) if candidate cannot be admitted for interview.
(c) if candidate is to be referred to G.M.
(d) if candidate is to be referred to Director.
(e) if data are inadequate to decide the course of action.
1. hold a degree in any stream, from a recognised university, with a first class in graduation and at least Second division in post-graduation.
2. be at least 21 years, as on 01.01.02.
3. possess at least 80% marks in the written exam of bank P.O.
4. have a computer course certificate for 1 year course or more.
5. be drawing at least Rs 4500 p.m. in his/her previous job.
6. be of Indian nationality.
In case of candidates qualifying all conditions except:
7. (2) above, the case will be referred to the General Manager
(GM).
8. (4) above, the case will be referred to the Director.
Based on these conditions, decide the course of action and give answers as:
(a) if candidate can be admitted for interview.
(b) if candidate cannot be admitted for interview.
(c) if candidate is to be referred to G.M.
(d) if candidate is to be referred to Director.
(e) if data are inadequate to decide the course of action.
11.
Mr Rajneesh has been working in a computer company as a trainee for the past 2
years. He secured 80% marks in graduation and 57% in post-graduation. His marks
in written exam are 82% and his date of birth is 19.07.79. He was drawing
Rs 6000 p.m. salary. He is an Indian.
Rs 6000 p.m. salary. He is an Indian.
12.
Meghna was born on January 5, 1983. She is an arts graduate with 66% marks in
graduation and II class in post-graduation. She is currently working with the
company Arti and Sons Ltd, since past 2 years and possesses 2 years computer
certificate also. She is an Indian and obtained 87% marks in the P.O. exam.
13.
Mr Rajiv has done B.Com with 62% marks and post-graduation with 58%. He is an
NRI and has been employed for the past 3 years, drawing a salary of Rs 10,000
p.m. He secured 70% in the written P.O. exam. He was born in Nov 1978. He has
the requisite computer certificate.
14.
Sapna has done her graduation at the age of 20. She possesses the requisite
percentage of marks at graduation, post-graduation and P.O. exams. Currently
she is drawing Rs 12,500 salary per month. She obtained a 2-year computer
degree in 2002. She is an Indian.
15.
Aamir is a fresh post-graduate Indian, employed with the MNC "Crookes
& Co", getting Rs 22,000 p.m. as salary. He obtained his computer
degree in 2002, for a 4-year course. He was born on 02.06.1980. His marks in
graduation were 54% and in post-graduation 67%. He got 80% in P.O. exam.
16.
Champa is a science graduate, who got 88% marks in the P.O. exam. She topped in
her graduation and post-graduation exams held by the RST University. She was
born on 16.07.1976. She is working with the ABC Co for past 5 years, drawing
currently Rs 27,000 p.m. She is an Indian by birth.
17.
Ritu, an Indian, topped the P.O. exam with 94% marks. She has done her B.Com
and M.Com from Panjab University with 86% and 74% marks. She is nearly 26 years
old and possesses 5-year computer degree. She is employed at Rajapura Agro Tech
Ltd for the past four years and gets a salary of Rs 10,000 per month at
present. She was born on 11.12.1974.
18.
Charu has done her M.Sc. with IInd class and graduated with 72% marks. She is
working for past 1 years. She also obtained a 1-year computer diploma
certificate. She secured 81% marks in the P.O. written exam and is currently
running her 22nd year. She is an Indian national. At present she is drawing Rs
5500 basic salary. She is very charming girl and knows about office procedures.
19.
Prasoon is living in India for the past 20 years. He has secured the required
marks at graduation as well as at post-graduation. He is a management trainee
in a company which gives him Rs 5000 p.m. as basic salary. He is an Indian by
birth. He obtained 84% marks in the P.O. Exam. He also holds the requisite
computer proficiency-level certificate.
20.
Mr Mohanlal has done his M.A. with IInd class and graduation in Arts with 76%
marks. He is working in a company and draws Rs 5000 basic salary per month. He
also did a 6 months computer course. He has secured 83% marks in the bank P.O.
Exam. He is an Indian.
EXAMPLES
Directions (Q. 1-10): Study the following
information carefully and answer the questions based on it.
Course ‘X’ is one
of the favourite courses of the youth started by a university ABC. The duration
of the course is three years. Each year’s assignments consists of four papers
of 100 marks each.
(i) To be declared
pass it is necessary for a candidate to obtain 50% marks in each paper besides
fetching 55% marks of total marks as a grand total (sum of the marks of twelve
papers).
(ii) If a candidate
obtains 80% marks of total marks and 75% marks in each of the twelve papers
then the candidate should be awarded Distinction.
(iii) If a
candidate obtains 60% marks of total marks but fails in maximum three papers in
three different years and marks obtained in these three papers are not below
48% then the candidate will be entitled for 5 grace marks in each paper, and
will be declared pass. And if the candidate fails in maximum two papers in two
different years and marks obtained in these two papers are not below 46% then
the candidate will be entitled for 5 grace marks in each paper and will be
declared pass.
(iv) If a candidate
obtains 65% marks of total marks and fails in maximum two papers of two
different years and obtains more than 40% but less than 46% marks in these two
papers then the candidate should be allowed to reappear in the examination for
only these two papers.
Following table
depicts the marks obtained by some candidates during the course X in three
years. Keeping every aspect in mind, you have to take decision for each case.
Give answer.
a) If the candidate
is declared pass without grace marks.
b) If the candidate
is awarded Distinction.
c) If the candidate
is declared pass with grace marks.
d) If the candidate
is allowed to reappear for the examination in maximum two papers.
e) If the candidate
is declared fail.
(Papers
for First Year
) (Papers for Second
Year ) (Papers for Third
Year)
QN
|
Candidate
|
Papers
|
For
|
First
|
year
|
Papers
|
For
|
Second
|
Year
|
Papers
|
For
|
Third
|
year
|
I
|
II
|
III
|
IV
|
I
|
II
|
III
|
IV
|
I
|
II
|
III
|
IV
|
||
1.
|
L
|
69
|
49
|
79
|
81
|
73
|
48
|
68
|
62
|
49
|
70
|
73
|
77
|
2.
|
M
|
90
|
82
|
64
|
67
|
82
|
70
|
47
|
80
|
80
|
48
|
76
|
70
|
3.
|
N
|
76
|
90
|
83
|
85
|
81
|
84
|
75
|
82
|
80
|
77
|
80
|
78
|
4.
|
O
|
54
|
57
|
58
|
57
|
58
|
60
|
61
|
56
|
56
|
62
|
50
|
56
|
5.
|
P
|
54
|
56
|
59
|
43
|
58
|
61
|
62
|
66
|
60
|
57
|
55
|
42
|
6.
|
Q
|
50
|
54
|
52
|
53
|
52
|
54
|
56
|
50
|
51
|
50
|
53
|
50
|
7.
|
R
|
36
|
60
|
64
|
68
|
80
|
84
|
82
|
76
|
75
|
80
|
85
|
90
|
8.
|
S
|
45
|
50
|
60
|
90
|
95
|
96
|
80
|
80
|
46
|
60
|
65
|
60
|
9.
|
T
|
90
|
80
|
70
|
75
|
88
|
87
|
86
|
84
|
90
|
91
|
99
|
95
|
10.
|
U
|
92
|
47
|
48
|
88
|
86
|
74
|
91
|
92
|
88
|
86
|
85
|
80
|
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EXAMPLES
- C 2.C 3.B 4.A 5.E 6.E 7.E 8.D 9.A 10.E
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ANALYTICAL
DECISION MAKING
EXERCISE
1.(5 ) 2.(5
) 3.(5
) 4.(4 ) 5.(4 ) 6.(3
) 7.(2 ) 8.(2
) 9.(3 ) 10.(3)
PRACTICE
EXERICSE
1.(5 ) 2.(3
) 3.(2
) 4.(4 ) 5.(1 ) 6.(1
) 7.(5 ) 8.(3
) 9.(2 ) 10.(1)
11.(E) 12.(C) 13.(B
) 14.(E ) 15.(B
) 16.(E
)17.(A )18.(A )19.(C
)20.(D )
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